We provide for smooth and trouble-free processing of incoming and outgoing air cargo documents in the area of air cargo handling documentation, in compliance with the applicable legal provisions and regulations. Our services include:

• General acceptance and issuing of cargo
• Checking and reviewing all cargo and customs documents in import and export
• Checking and reviewing all cargo units in the warehouse and final check before take-off at the plane, prior to the loading process
• DGR check and DGR pre-check, cargo item labelling
• Security status reviewing via validation with the EU data base, KC/regulated agents status, approved carrier
• AWB preparation, manifest preparation, customs clearance
• SITA messaging, CVED / CED preparation
• Recording and reporting of defects (claim survey reports)
• Document transfer (runners)
• Review of the entire air cargo handling process and compliance with all safety regulations for the area of air cargo
• Customer support and quality assurance, correspondence with the respective airlines
• Liaison for sub-contractors, customers and airlines
• Cooperation interface for individual departments within the company, such as import and export documentation, billing/accounting, warehouse and company management
• Data management using various air cargo and customs clearance systems (ECHOS, ZABIS, ATLAS, SITA)
• Registration of air waybills in ECHO and the respective airline specific cargo systems (e.g. Pelican etc.)
• Flight manifesting, creation of deadloads
• Unit load device (ULD) management
• Cargo issuance monitoring
• Communication between the warehouse, import and export documentation